OUTSOURCING - Boon or Pain: In today’s world, especially in INDIA, Outsourcing is a big deal. I work for a BPO itself, but I always had these questions, can someone answer? Outsourcing is it a boon or afflictive?
I joined this industry 6 years back, when every tom dick and harry wanted a profession to earn a living. As I moved on with life and my profession I have lot of questions arising within me.
Way back in 2004, when Gregory Mankiw, Bush’s chief economist said that foreign outsourcing "is probably a plus for the US economy in the long run," reaction was swift. The following day there was a press release by John Kerry saying: "Unlike the Bush Administration, I want to repeal every tax break and loophole that rewards any Benedict Arnold CEO or corporation for shipping American jobs overseas."
Man, didn’t INDIA’s feel proud and honoured at that time with a lot of jobs coming into the INDIAN shores? Yes, We did. But thinking about this whole concept, Let us rethink for a sec.
• Jobs came in, people got employed
• With jobs came in huge consumption of natural resources (Office space, Office material, Computers, Training material etc.) Where did all these come from? INDIA or US?
• With jobs, Night shifts commenced.
• With night shifts, lot of people got to the unforeseen scheduled and life
• With these came in Cabs to Pick people and drop... Just imagine for example Bangalore has about 120,000 BPO employees, to commute them we need at least 35,000 vehicles on an average each given day.
• With the cabs expenses, we needed fuel.
• Consumption of fuel increased, (with global warming around)
• Pollution is at an all time high,
With all the above, today the same commute that used to take me 10 minutes is taking me 30-40 minutes. I know not, if we don’t see the raise in the overall lifestyle and culture. But we surely aren’t looking at the overall picture this might lead, My views if asked about outsourcing if it’s a boon or a pain. I will say it’s a affliction... the fact is it’s a Cycle, you make money with outsourcing, with that you spend on a lot on raw material consumption. BUT day by day the RAW material prices are going up in turn you are spending more on the same, today if you buy 10 household items how many are Indian? How much of your money is going into the INDIAN economy? How many of you think of this? Uff, I know not if the above makes any sense, but I strongly feel we need to look at these things on a broader perspective...
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